Paige

Trust & Compliance

Paige is built with healthcare compliance at its core. We maintain the highest standards of security and regulatory compliance to protect your practice and clients.

PHIPA Compliance
Compliance with Ontario's Personal Health Information Protection Act (PHIPA)

  • Encrypted data transmission and storage
  • Access controls and audit logging
  • Client consent management
  • Data retention and disposal policies
  • 24-hour breach notification protocols

Healthcare Data Security
Enterprise-grade security measures for protected health information

  • AES-128 encryption at rest and in transit
  • Multi-factor authentication
  • Role-based access controls
  • Regular security assessments
  • Employee background checks

Data Handling & Protection

Every stage of data handling follows strict healthcare compliance protocols

1
Collection

Data is collected only with explicit consent and for defined therapeutic purposes

  • Clear consent forms and processes
  • Purpose limitation enforcement
  • Minimal data collection principles
  • Patient right to withdraw consent

2
Processing

All data processing follows strict healthcare compliance protocols

  • Encrypted processing environments
  • Access logging and monitoring
  • Data minimization practices
  • Regular compliance audits

3
Storage

Secure storage with healthcare-grade encryption and access controls

  • AES-128 encryption at rest
  • Geographically distributed backups
  • Access control matrices
  • 10-year retention compliance

4
Disposal

Secure deletion and disposal following healthcare regulations

  • Cryptographic erasure protocols
  • Physical media destruction
  • Disposal certification
  • Audit trail maintenance

Regulatory Framework

Cross-Border Data Processing

When using AI services that process data outside of Ontario, explicit patient consent is required under PHIPA regulations.

  • Clear consent forms for AI processing
  • Business Associate Agreements with AI providers
  • Data processing location transparency
  • Right to opt-out of cross-border processing

Audit & Documentation

Comprehensive audit trails and documentation support regulatory compliance and professional oversight requirements.

  • Complete access logging
  • Data modification tracking
  • Compliance reporting tools
  • Professional supervision support

Incident Response & Breach Notification

In the unlikely event of a security incident, we follow strict healthcare breach notification protocols as required by PHIPA.

24h
Immediate containment and assessment
72h
Regulatory authority notification
30d
Affected individual notification

Questions About Our Compliance?

Our compliance team is available to answer questions about our security measures, regulatory compliance, or data handling practices.

Contact Compliance TeamGeneral Support